WHOLESALE SUPPLY SERVICES SOFTWARE SOLUTIONS

THE PROBLEM:

This leading clothing and workwear supplier to household-name organisations was encountering a severe pain point of an ageing system that was becoming no longer fit for purpose. 

THE SOLUTION:

Provide a complete system and customer platform to manage ordering, delivery and invoicing

Provide a complete system and customer platform to manage ordering, delivery and invoicing.

HardyFinch to re-visited the needs of the business, it’s future growth goals and current limitations and designed a product to work across all functions of the business that created improvements on several KPI’s and OKR’s.

Delivered a complete system which provides both a customer-facing ordering platform, a tool for suppliers, a stock management and ordering system as well as invoicing. 

THE OUTCOMES:

  • Fewer returns requested by clients, less time spent administering them.
  • Detailed “Picking Lists” reducing time searching the warehouse.
  • Integration with Dymo Label printers greatly improved order prep times.
  • Integration with Sage and concurrently, Xero has introduced a much better automated centralised customer experience.
  • Clients can administer their workwear and corporate clothing orders easily, track and budget with ease.

OUR APPROACH

  • Provide a friendly platform for staff from household-name organisations to place workwear orders and arrange returns.
  • Provide Management Information dashboards to customers.
  • Provide interactive stock valuations and shortfall reports.
  • Integrate directly with Dymo printers and DHL to provide a seamless dispatch service.
  • Integrate with Xero to remove the process of manually raising Purchase Orders and customer invoices, including support for consolidated invoicing.
ENQUIRE HOW WE CAN HELP YOU

POINTS OF DIFFERENCE:

  • We hold a sizeable landbank of IP (Intellectual Property) – software code that allows us to:
  • Reduce build and delivery times by up to half.
  • Reduce the cost by as much as 7X against typical software company prices on a like for like basis.
  • Maintain a tailored fit and bespoke solution experience.
  • Create faster return on the initial sink hole investment.

POINTS OF DIFFERENCE:

  • We fix on price. Even with projects in 6 figures.
  • We offer Permissive Authority Licenses, rarely offered by software companies, allowing a customer the right to continue development in the future through another party.
  • We often invest, through our HardyFinch Ventures in clients projects, up to 50% if there is a future commercial viability and opportunity.
  • We offer interest free payment plans to support cash flow.

We can process orders with less administration, which is important.

We find it a really friendly platform. Orders and returns are easier to manage. The support and ongoing relationship is an extremely positive one.

TECHNOLOGY WE WORK WITH: