TRAVEL AGENTS SOFTWARE SOLUTIONS

THE PROBLEM:

Travel documentation is traditionally paper based, so time is wasted either waiting for documentation to arrive or having to conduct checks “in store”.

THE SOLUTION:

Provided customers with everything they need to free up staff.

Providing customers with an app which contains everything they need to travel and provide in-store staff with the tools to digitally send tickets, letters, receipts and passes.

THE OUTCOMES:

  • Reduce the amount of time spent on form-based admin by 2X per staff member, per day.
  • The app allowed stranded customers to navigate COVID-19 restrictions during the height of the pandemic.

OUR APPROACH:

  • Provide a mobile app to customers so they have their travel documents with them at all times.
  • Easy to use admin system for travel agents to upload tickets, insurance documents, receipts, etc.
  • Use a real-time chat engine to help provide support to customers.
  • Use the CRM feature to build up quotes quickly and identify travel and spend patterns.
ENQUIRE HOW WE CAN HELP YOU

POINTS OF DIFFERENCE:

  • We hold a sizeable landbank of IP (Intellectual Property) – software code that allows us to:
  • Reduce build and delivery times by up to half.
  • Reduce the cost by as much as 7X against typical software company prices on a like for like basis.
  • Maintain a tailored fit and bespoke solution experience.
  • Create faster return on the initial sink hole investment.

POINTS OF DIFFERENCE:

  • We fix on price. Even with projects in 6 figures.
  • We offer Permissive Authority Licenses, rarely offered by software companies, allowing a customer the right to continue development in the future through another party.
  • We often invest, through our HardyFinch Ventures in clients projects, up to 50% if there is a future commercial viability and opportunity.
  • We offer interest free payment plans to support cash flow.

Helped us tremendously through the pandemic!

The app and system helped us throughout the COVID 19 pandemic with all the paperwork our travellers needed completing at certain points of their vacation it kept us in business and them happy!

TECHNOLOGY WE WORK WITH: