A WEALTH OF SERVICES AND SUPPORT UNDER ONE ROOF

REVIEW SOME OF THE SHORT SERVICE OFFERINGS BELOW TO UNDERSTAND HOW WE COULD WORK WITH YOU.

If you don’t see a service or solution that will help your industry or business, please contact us. We are continually investing in new skill sets to compliment an ever changing technical stack and needs of businesses and we will look to regularly add these as certification or proven ‘in the field’ skills have been validated.

Bespoke Software Development

WE EMPOWER BUSINESSES TO COUNTER EVER CHANGING BUSINESS LANDSCAPES AND MEET DIGITAL TRANSFORMATION HEAD ON.

Every business should have an eye on digital transformation.

Whilst it can be daunting trying to plan, develop and deploy solutions cleanly and smoothly, whilst balancing the needs of your team and stakeholders, being mindful of the culture you want to retain and  the expense you want to manage is essential.

HardyFinch can plan, design and drive your digital transformation resulting in optimised workflow, cost savings, better efficiencies and greater visibility on KPI’s and OKR’s.

'Lego Box' Software Development

OUR VAST IP ‘INTELLECTUAL PROPERTY’ LIBRARY CAN SIGNIFICANTLY REDUCE YOUR BUILD AND DELIVERY TIME COSTS AND RETAIN A TIGHT FIT TO YOUR BUSINESS NEEDS.

Software no matter how well it is built will eventually go out of date. That life cycle is typically 5 years.

HardyFinch have an interesting solution to this which is building, most, some or part of your system with our existing IP. (Intellectual Property)

This Lego box of functions, tools, code and services which are constantly reviewed and mitigated in house for protection against deprecation, threats and core framework changes means your software stays up to date, even if you don’t have a support agreement in operation.

It provides the following key benefits:

  • Faster build times up to 2X.
  • Cost reduction against full bespoke up to 7X
  • Shortened testing.
  • Background support even without a support agreement.

Off the Shelf Software (TIEO)

IF YOU NEED A FULLY BRANDED AS YOUR OWN PLATFORM, OUR TIEO SYSTEM IS POWERFUL, FEATURE RICH AND CAN BE OPERATIONAL WITHIN 3 DAYS.

 

OVER THE LAST 4 YEARS, WE HAVE CREATED A MALLEABLE ENGINE CALLED TIEO!

Software is usually designed to solve a specific problem. TIEO has been built to work across all the areas of your business and with all the people you need to communicate with in one venue. Unlike a lot of software today that is based on selling you upgrades – our outlook is like a ‘finely aged wine’ designed to improve and grow with your business over the next 20 years.

TIEO is designed to suit every business budget, with monthly subscription plans, branded as your own, with your own hub, client portal, web space and mobile apps in both Google and Apple App stores.

Web Applications Development

NEED A RESPONSIVE SYSTEM, WORKS ON PC, LAPTOP, TABLET AND MOBILE. LOOKS GREAT AND IS INTUITIVE TO USE?

Web applications that work on any platform can service the needs of modern businesses. People working from home, hours no longer standard Monday to Friday and 9am – 5pm. Customers have more ‘on demand’ needs and web applications are ideal touch points to maintain, service and grow your internal an d external relationships.

CRM and ERP Systems

GOOD CRM (CUSTOMER RELATIONSHIP MANAGEMENT) WINS MORE BUSINESS. GOOD ERP (ENTERPRISE RESOURCE PLANNING) IMPROVES EFFICIENCY, REDUCES COSTS AND WASTE WITH GREAT MANAGEMENT INFORMATION.

The right Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) can help your business immensely improve the way you interact with your customers. Better efficiencies, demonstrable cost reductions and clear management insights that identify opportunities with automation that builds customer loyalty is worth exploring.

Customer Portals

NEED A PRIVATE ONLINE CHANNEL FOR YOUR CUSTOMERS WITHOUT THE COMPLICATED I.T. APPROACH?

Giving your end users, customers, staff, suppliers, investors and other stakeholders the ability to securely interact with you and exchange information through a private portal online from anywhere totally improves engagement and shortens those pesky process cycles such as document exchange. Reduce loading on phones and tying up resources with a support and FAQ module to reduce queries. There are a host of modules you can include and all add up to a more satisfied user experience.

Operational Systems

LEVERAGE THE POWER OF A SYSTEM OR PLATFORM WHICH SERVES EVERY STAKEHOLDER (STAFF, CUSTOMERS, SUPPLIERS, INVESTORS) . MANAGE EXPECTATIONS IN REAL TIME WITH A GRET USER EXPERIENCE.

Operational Systems are all about automating processes in your business workflow, reducing laborious tasks, eliminating costly duplication. Creating sequences that allow you to set and forget so you can wok on more important areas of the business. More importantly designing a good system can mitigate or remove totally any gaps in your existing software mix.

 

Mobile Apps

MOBILE DEVICES ARE WITH THIER OWNERS UP TO 80% OF THE TIME MAKING IT A GREAT WAY TO COMMUNICATE, TELL, SAY AND SELL. WHILST GIVING USERS A ONE CLICK TO GET TO EVERYTHING SOLUTION.

Pretty much everyone has a mobile phone or low footprint device these days. The fact these devices are often near us or with us at 80% of the time means they are a great conduit to engage customers, collaborate with staff and suppliers and create ultra fast responses and view information in real time. We build cross platform using Android and Apple to cover 99.4% (Statista 2022) of the landscape.

 

Software/Hardware Integration

NEED A SOLUTION THAT ISN’T JUST IN THE CLOUD/ONLINE AND NEEDS TO INTERACT WITH REAL HARDWARE OUTSIDE YOUR COMPUTER?

Certain industries use older legacy or non connected equipment or systems. By creating a bridge through hardware sch as raspberry Pi and bridging that from the equipment or system with middle ware that we can write. You can open up a whole world of benefits. From Realtime performance analysis to ensure your profitability remains good through to duplex commands to remote control the machine. 

Legacy Software Integration

HAVE A VALUABLE BIT OF KIT THAT IS IMPORTANT TO THE BUSINESS BUT IS OLD AND NEEDS TO BE INTEGRATED INTO YOUR NEWER WORKFLOWS OR PROCESSES?

Legacy software that is either slow, becoming not fit for purpose or facing redundancy can be modernised. By taking what you have and blending in new technologies such as cloud computing, you can open up a whole new landscape to high quality outcomes.

DevOps Services

NEED FAST DELIVERABLES AND A SHORT DEVELOPMENT LIFECYCLE WITHOUT SACRIFICING QUALITY WITH NO DISRUPTION AND CONTINOUS UPDATES?

DevOps is the methodology employed to ensure whatever software you need you get rapid delivery, reduced risk, better in market results through a planned life cycle.

UX/UI Design

LIKE A FANTASTIC CAR, IT’S NO GOOD IF THE DESIGNER HAS FORGOTTEN THE PEDALS AND STEERING WHEEL! UX/UI IS ALL ABOUT FITTING THE USE AND EXPERIENCE TO THE PEOPLE YOU NEED TO OUSE THE PRODUCT.

A strong User Experience (UX) is good for word of mouth and those essential good reviews or citations. We achieve this with a strong discipline in User interface (UI) design. Through careful consideration of every user or stakeholders needs we can design the right environment that is appealing – nice to use, intuitive  low effort to learn how to use and driven – designed to deliver the outcome needed with the fewest steps.

Software Consultancy

WE CAN HELP YOU TAKE A HELICOPTERED VIEW OF YOUR BUSINESS PROCESSES AND FUNCTIONS AND UNCOVER BETTER EFFICIENCIES, REDUCE DUPLICATION, SAVE TIME, SAVE MONEY AND TAILOR A PLAN TO BEST ALIGN TECHNOLOGY TO YOUR BUSINESS PLAN.

Simply put – hands of keyboards. Le us get to the core of your business. What it does well, how it plans to grow or exit, what are the current pain points or blockages, what would be the ripple effects of change to the current way of doing things. We have the luxury of having worked with all sizes of business, across pretty much the whole spectrum of marketplaces and verticals. We deep dive, enact professional curiosity and validate to ensure any recommendations are fully considered.

Technical Recruitment Support

THINKING OF BRINGING YOUR SOFTWARE FUNCTION IN HOUSE? WE CAN ADVISE, ADIT AND EVEN SUPPORT THE INTERVIEW PROCESS FOR TECH RECRUITMENT.

Several of our customers through creating a strong case study of use and proven success with the software we build with them, like to go forward and commercialise it to add an additional revenue stream to their business. Often they simply ask us to act as their brand in supporting and developing the product or platform. However sometimes they decide to simply have u consult as they bring in the required skilled staff in house. To this end we are happy to support the recruitment process to make sure they get the right people at the right price. After all we know the software they will be working with better than anyone else.

Support and Maintenance

WHETHER YOU NEED TEST PLANNING, DEV TESTING, PERFORMANCE TESTING, SECURITY/PENETRATION, DEPRACATION, USER ACCEPTANCE TESTING. WE CAN HELP.

Whether it’s the software we have built for you or software you have asked us to adopt. We are happy to create support and maintenance plans that fit well and do not cost the earth. Whether you need reactive support to bug fixing, continual automated testing to be pre-emptive, technical investigations  or development change requests, just ask. With every software we deign, create and build we give 3 months full support. This allows you time to work out where you feel fully comfortable after handover and where you feel you need additional resource or support. This ensures you pay for only what you need over the typical industrious ‘cookie cutter’ support plans in market today.

QA and Testing

IT MAY BE BORING BUT DONE RIGHT IT’S ESSENTIAL TO SCALE, CONSISTENCY AND YOUR BUSINESS REPUTATION:

If you took a car to bits – you will likely end up with about 5,500 pieces. In putting the car back together you would need to check and test each item for it’s own set of metrics (such as the nut is not flawed), then you would need to gather the components into units to test to check that the interoperability and function works as planned – i.e. steering, several parts but one function. Before you even begin this mammoth task it makes sense to have written plans and test cases in order to complete the project efficiently and know that what was being sent out of the garage was robust and compliant. Software is very similar and we can help you.

Hosting/EMAIL

NOT SURE WHICH HOSTING WILL SERVE YOU BEST? WHETHER YOU REQUIRE SHARED, VPS, DEDICATED OR CLOUD, WE CAN ADVISE, PLAN AND SUPPLY THIS FOR YOU.

We have skillsets in all the major hosting environments, from ‘metal box’ servers such as shared hosting, VPS or dedicated hosting, through to scalable Cloud like Amazon AWS and Google Cloud. When designing and building your solution we can advise on a cost effective pathway and consider all the other important aspects such as protection from attack like DDOS, vector attacks, brute force and cover issues of scale, geolocation and more.

Data Migration

THERE CAN BE SEVERAL REASONS THAT YOU MAY BE LOOKING FOR A SECURE AND RELIABLE PROVIDER TO MIGRATE YOUR VALUABLE DATA?

There are several reasons you may wish to migrate your data. The process is the same whatever the reason. In short we would design the plan of execution, extract the data in it’s current form, cleanse and tidy by review to remove duplicated or redundant data, identify any data issues, cleanse the data files, load onto the new platform, map in if moving to new software, verify the execution has worked and there is upload success.

Cloud Services

AS YOUR BUSINESS SCALES YOU MAY NEED TO MOVE FROM METAL BOX SERVERS TO CLOUD, LIKE AWS (AMAZON WEB SERVICES) OR GOOGLE CLOUD SERVICES. WE CAN HELP.

We have conducted several project that require the use o cloud services, such as Amazon AWS or Google Cloud. There are also several smaller independent providers such as Digital Ocean and Cloudflare. The big benefit of cloud is that you get instant scalability. If you think the likes of Netflix or YouTube at the summit of demand – they have to be confident everyone will get a good service, even when they cannot predict fully the demand and surges

Strategy and Planning

NEED OBJECTIVITY, PLAIN TECH FREE TALK ON SYSTEMS TO HELP YOU EXCEED YOUR BUSINESS GOALS?

We approach this in a similar way to how we would execute your business planning strategy. It’s important to remember that good software is well thought through for the now and the future. There will be essential things needed in the Minimum Viable Product (MVP) and nice to have’s which can be considered. We conduct a thorough meeting where we deep mine the needs and with professional curiosity, we can expand the depth ad breadth of that fact find. We then create a detailed scope which is the backbone for typically a half day workshop – the outcome of this is you have a line by line extraction of everything that is needed to be done along with work flows (dry runs to ensure the process and function is correct). This allows us to fix on a price and create an agreeable commercial plan to fund the project (this can be one of 3 types usually, standard – deposit and staged payment, cash flow friendly  which is deposit and a period agreed interest free, typically 12 months or invested where we absorb take responsibility of up to 50% of the project cost if there is deemed enough commercial viability and a good opportunity for both parties. At this time we start t design the look and feel with visual mocks. Once the above is agreed, only then do we brief the de team to start work.

Code Reviews and Project Audits

GOT A SYSTEM AND UNHAPPY WITH YOUR CURRENT SOFTWARE DEVELOPER? WE CAN COMPLETE FULL CODE REVIEWS AND AUDITS IMPARTIALLY TO GIVE YOU THE FACTS YOU NEED TO KNOW.

We normally get asked to help when a project has gone wrong or you have fallen out with your current provider. We are happy to provide review and audits so that where you are looking to recover monies for product or consider not fit for purpose or not what you expected you can build a defensible case. It may be you have concerns and just want a detailed traffic light report to help you get the project back on track. Either way talk to us and tell us your concerns.

TECHNOLOGY WE WORK WITH

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