CLEAN/GREEN ENERGY INDUSTRY SOFTWARE SOLUTIONS
THE PROBLEM:
The client was using rudimentary software and Microsoft SharePoint and OneDrive to file documents.
This created problems and blockages when trying to compile or find information, even with a well-defined filing structure.
Key management information for multi-month projects ended up scattered across different business processes and third party software.
INTEGRATE MULTI-VENDOR SOFTWARE SETUPS FOR A SINGLE SOURCE OF TRUTH:
Provided a centralised hub where the full customer journey is documented and all management information is stored.
The system accommodates all stakeholder access, to allow customers and partners (affiliates) as well as suppliers and staff to work and liaise through a centralised system.
The platform also liaises with other industry systems to poll or aggregate real time or latest incremental information from design, site project, supply stock and pricing.
THE OUTCOMES:
- Provided a holistic view of key management information, all the way from costing methods, project margins and after sales care.
- Customer Engagement improved with long running projects by providing them a tailored duplex portal to receive and share key information.
- Automation of key KPI and OKR alerts such as margin warnings.
OUR APPROACH
- Provide a CRM that focuses on streamlining up labour-intensive processes.
- Integrate with third party software to create a Management Information dashboard.
- Automate the process of producing high quality quotes for 6 figure projects.
- Centralise client documentation.
- Improve pricing and cost transparency with margin alerts.
- Keep customers engaged with a dedicated client portal.
POINTS OF DIFFERENCE:
- We hold a sizeable landbank of IP (Intellectual Property) – software code that allows us to:
- Reduce build and delivery times by up to half.
- Reduce the cost by as much as 7X against typical software company prices on a like for like basis.
- Maintain a tailored fit and bespoke solution experience.
- Create faster return on the initial sink hole investment.
POINTS OF DIFFERENCE:
- We fix on price. Even with projects in 6 figures.
- We offer Permissive Authority Licenses, rarely offered by software companies, allowing a customer the right to continue development in the future through another party.
- We often invest, through our HardyFinch Ventures in clients projects, up to 50% if there is a future commercial viability and opportunity.
- We offer interest free payment plans to support cash flow.
Approachable and prioritised our needs.
We had 3 firms tendering for this project but the open approach of HardyFinch, managing cost using their IP library and their willingness to issue us a permissive authority licence to commercialise the software in future helped our decision.
TECHNOLOGY WE WORK WITH:
