HEALTHCARE SECTOR SOFTWARE SOLUTIONS

THE PROBLEM:

A new modern dental practice had multiple platforms and systems to engage, manage and service clients. As disconnected products they didn’t create a good user experience for both staff and customers. It was also hard to glean important management information, KPI’s and OKR’s to track the registrations of customers against the business plan forecast.

THE SOLUTION:

Multi-platform integrations to centralise information.

HardyFinch worked with the business stakeholders and other third parties to deliver a new, cutting-edge healthcare workflow that embraced new technologies.

HardyFinch built the front end website and also the software that communicated with the other 4 platforms integrated, parsed and served the data into HubSpot and Stripe providing good Management Oversight and tracking the growth against plan.

THE OUTCOMES:

  • Provided customers with the best possible experience when signing up as a new patient.
  • Customer information is mediated between: HubSpot, Stripe and two other industry software systems.
  • Built the 4 way integration and continue to support it as the business model changes through settling and new requirements.

OUR APPROACH

  • We conducted API research for the other platforms involved.
  • We had to build middleware for the one platform that did not have a functioning API.
  • We liaised with the other members of the project team and communicated progress through regular calls and meetings.
  • We provide support ongoing for the system and initiate changes to requirements on demand.
  • Provide customers with the best possible experience when signing up as a new patient.
  • Build a four-way integration to serve a new, cutting-edge healthcare business which embraces new technologies.
  • Customer information is mediated between: HubSpot, Stripe, and two other industry software systems.
ENQUIRE HOW WE CAN HELP YOU

POINTS OF DIFFERENCE:

  • We hold a sizeable landbank of IP (Intellectual Property) – software code that allows us to:
  • Reduce build and delivery times by up to half.
  • Reduce the cost by as much as 7X against typical software company prices on a like for like basis.
  • Maintain a tailored fit and bespoke solution experience.
  • Create faster return on the initial sink hole investment.

POINTS OF DIFFERENCE:

  • We fix on price. Even with projects in 6 figures.
  • We offer Permissive Authority Licenses, rarely offered by software companies, allowing a customer the right to continue development in the future through another party.
  • We often invest, through our HardyFinch Ventures in clients projects, up to 50% if there is a future commercial viability and opportunity.
  • We offer interest free payment plans to support cash flow.

Not a down in the mouth experience at all.

We had a lot of things to deal with, building and fitting out the new practice. It was very helpful to have HardyFinch as part of the mix with a positive and supportive approach. They work to this day very well with other providers and our stakeholders.

TECHNOLOGY WE WORK WITH: